PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, device type, location, and time zone. Additionally, as you browse the Site, we collect information about the individual web pages or sections that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information”.
We do not collect your IP address when you visit the Site. We do not have a Facebook pixel on the Site. We do not synchronise the data from the Site with email software such as Mailchimp. We do not use remarketing on the Site.
Additionally, when you contact us through the contact form on the Site, by email or by phone, we collect certain information from you, that may include your first and last name, company name, email address, physical address, phone number, project description and budget estimation. We refer to this information as “Visitor Information”.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Visitor Information that we collect generally to respond to any question or request placed through the Site (including processing your consultation request). Additionally, we may use this Visitor Information to:
Communicate with you;
Screen your orders for potential risk or fraud; and
When in line with the specific project description you have shared with us, provide you with information or services relating to your question or request.
We use the Device Information that we collect to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site).
SHARING YOUR PERSONAL INFORMATION
We share your details with the following third parties:
One.com, the host of the Site and the provider of the Site's webmail services;
Webflow, the web design tool that we use to build and maintain the Site;
Co-Actief CVBA, for billing and accounting purposes only;
Zoom, for online meeting purposes only;
Skype, for online meeting purposes only;
We use Google Analytics to help us understand how our customers use the Site – you can read more about how Google uses your Personal Information here: www.google.com/intl/en/policies/privacy. You can also opt-out of Google Analytics here: tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
If you are a EU resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a EU resident we point that we process your information in order to fulfill contracts we might have with you (for example if you make an order after a consultation), or otherwise to pursue our legitimate business interests listed above.
When you contact us through the contact form on the Site, or by email or phone, we shall maintain your Visitor Information for our records for up to 24 months, unless you request removal of your Visitor Information earlier, or EU law requires otherwise.
The Site is not intended for individuals under the age of eighteen.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at firstname.lastname@example.org
Last update: 19 October 2020